Thank you so much for supporting our farm.
Due to recent events, we are receiving higher than normal order volume. We are doing our best to keep up and provide everyone with the delicious meats you have grown to expect from us.
We are now accepting orders again with some changes.
Due to rapidly rising prices across the board, we must implement a small fee on every new order. We do not make this decision lightly and will remove the fee as soon as things have settled down. Please see the fees below. We also want to inform you that we are not able to honor our standard delivery schedule. Currently, all orders placed today will be received within 1 1/2 - 2 weeks. We are working diligently to get orders out sooner and we will notify you by email as soon as we are able to bump up your delivery date. We are limited by time and meat available due to this unexpected surge and we are doing our best to take care of each and every customer. We are processing according to when your order was placed. Please place your order now to get in line.
*Unfortunately, March Madness has been suspended due to the current situation.
All orders are shipped via UPS. You can place your order at any time and it will be at your door in 2-5 days (see ordering schedule below). You can also select a preferred delivery date during checkout.
We ship fresh, never frozen meats with every delivery. Our butcher cuts each order fresh the day it ships. Meats are vacuum-sealed in air-tight packages to preserve taste and flavor. Each fresh cut item is carefully packed in a reusable polystyrene cooler with gel ice packs. This will ensure your order arrives to you perfectly chilled and ready to cook or freeze.
Orders ship Monday – Thursday every week, so there are no ordering deadlines to remember. All orders will ship via UPS ground service.
Cut Fresh & Shipped On
Delivery in 1 Day Zone
|Delivery in 2 Day Zone|
Thursday, Friday, or Saturday
Sunday, or Monday
(Orders $50-74.99 will be charged a $15 shipping fee. Orders under $50 will be charged a $25 shipping fee)
All orders are shipped via UPS to the recipient's address with no signature required. Packages can be left at any exterior door location if no one is present to accept the shipment. Please be sure to notify the gift recipient that a perishable gift will be delivered to them and to freeze or refrigerate all products as soon as possible upon delivery.
To preserve quality, all packages must be placed into a freezer or refrigerator promptly upon delivery.
You will receive an email confirmation with a tracking number within 24 hours of the time your order ships.
We do not ship for delivery on Saturdays or Sundays. Orders cannot be shipped to P.O., A.P.O. and F.P.O. boxes.
We currently ship to the areas noted as 1-3 day ship zones. Unfortunately at this time we are NOT able to ship to any 4-5 day ship zones. Orders to all 3 day ship zones will be shipped FROZEN and will thaw to refrigerated temperatures in transit. (1-2 day zones ship Fresh) If you have questions about your delivery zone please call us at 989-302-3366 or email email@example.com to discuss your options.
You will be responsible for ensuring your order is moved to refrigerated or frozen storage on the date of delivery.
John Henry’s is not responsible for shipping delays caused by errors in your requested delivery address. Unfortunately, we cannot be responsible for orders that are delivered on time but not properly stored promptly after delivery. Our shipping coolers and ice packs are designed to keep your order fresh and cool until the original expected arrival date. If your order is delayed please call us upon arrival to discuss the quality of your product.
Please make sure the delivery location you select will not pose a risk to your delivery. We cannot be responsible for improper handling or theft of packages once they are left at your selected delivery location. If you will not be present for your delivery you may want to consider having your package sent to a trustworthy neighbor who will be home, a local business that you have made prior arrangements with or a will call at a local UPS facility (if you can pick up same day).
HOW TO PLACE YOUR ORDER
Order Online at www.johnhenrys.net
Call us at 989-302-3366
Email your order to firstname.lastname@example.org.
Your order will be acknowledged within 1 business day once it has been received. If you do not receive a confirmation within that time, we have likely not received your order! Please make sure to contact us right away. Once we have scheduled your order for shipment based on the date ordered, a confirmation of the sales order will be emailed to you confirming your delivery date.
Please make sure you review your sales order for accuracy because your order will be packed based on the information contained on it. Once your order has been packed, your credit card will be charged, and a copy of your invoice will be emailed to you.
WE ARE HERE TO HELP
Have questions? We are here and always happy to help! We can help you with special cuts of meat, meal ideas, cooking advice or any questions you may have. We want your family to be as happy as our family!
No matter which holiday it is, we offer FRESH: Whole Turkey, Turkey Breast, Ham, Prime Rib, Beef Tenderloin, Steaks, Ribs, Homemade Bratwurst and many other special cuts of meat to make your holiday meal special and delicious!
Many of our customers are happy to give quality, locally grown meat and cheeses as gifts to their family, friends and employees. Remember our selection of beautifully boxed gift packages, as well as, gift certificates available in any amount, the next time you want to give the perfect gift.
REFER YOUR FRIENDS AND FAMILY
John Henry’s truly appreciates the loyalty and confidence that our customers have in us!! Please make sure that if you love us enough to refer your friends and family that they give us your name when they place their order so we can make sure to send you both valuable coupons.
Farm Share Program
Sign up for automatic ordering click here for more info!
Where does John Henry’s Meats ship?
We currently ship to all 1-3 day ship zones noted on the map via UPS ground shipping. 1-2 day zones ship fresh, 3 day zones ship frozen and will thaw in transit. We are unable to ship beyond a 3 day zone at this time.
Is there a purchase minimum?
A $75 minimum order is required.
How is my meat packaged?
Our products are cut and shipped fresh to you in vacuum sealed packages. They are shipped in a Polystyrene cooler with gel ice packs to ensure freshness.
How do I know my meat is safe?
All meat will be shipped fresh (not frozen). It should be cool to the touch when you receive it and the gel ice packs should still be slightly frozen in the center. The ice pack will not be fully frozen and that is okay, as long as a small portion remains frozen then your meat is safe.
Can I order Farm Fresh Eggs for Home Delivery?
Unfortunately, our Farm Fresh Eggs do not travel well for shipping. They are available for purchase every weekend at both of our Farmers Market locations, and can be sent on Tues/Thur to the Flint Farmers Market by special request.
Contact our office at (989) 302-3366 to order eggs for market pickup.
When will my order be shipped?
Currently, all orders placed today will be received within 1 1/2 - 2 weeks. We are working diligently to get orders out sooner and we will notify you by email as soon as we are able to bump up your delivery date. We are limited by time and meat available due to this unexpected surge and we are doing our best to take care of each and every customer. We are processing according to when your order was placed. Please place your order now to get in line.
What shipping method do you use?
We currently ship all packages via UPS Ground
When will I receive my order?
We ship Monday-Thursday every week. You will receive a tracking number after the order ships so you can track your order. All orders are shipped 1-2 day ground. If you ever have special shipping requests, please contact us prior to ordering to ensure we are able to accommodate your needs. Holidays make affect this schedule. See Holiday Shipping info below.
How can I change my personal info/billing address/shipping address?
Call us at 989-302-3366 or log into your account on our website.
What types of payment are accepted?
Our preferred payment method is credit/debit card for all customers. We accept Visa, MasterCard, American Express, and Discover. Customers with an established recent 12 month good payment history will have the option of paying by check. All checks must be received no later than 14 days following the delivery of your order. Customers with returned checks will forfeit their right to pay by check on future orders.
How should I dispose of the Styrofoam cooler? Do you have a recycling program for the Styrofoam containers?
Unfortunately we do not offer cooler recycling at this time. To find a local polystyrene recycling center click here: https://www.foamfacts.com/recycling/
In addition to our regular no delivery days (Saturday, Sunday, Monday) We will also NOT have any deliveries on the following dates:
We will be shipping out 1 Day Zone ONLY orders on Thursday, January 2nd - Orders must be received by Jan. 1st at midnight.
Unfortunately, due to the holidays, we can not ship out any 2-3 day ship zones the week of Christmas or New Year.
Our normal delivery schedule will resume on January 6th.
Memorial Day-Delivery will not be available May 25-26
4th Of July-Delivery will not Be available July 3rd due to UPS' observance of the Saturday Holiday