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Shipping

We ship to the eastern half of the United States. We are located in Michigan and can ship to the 1, 2, and 3 day ship zones.


WHEN CAN I EXPECT MY ORDER?

You can expect your order to be shipped within 2-7 business days. This time frame is based on order volume and your delivery location.  Your exact delivery date will be listed on your order confirmation email. 


WHERE DO YOU DELIVER?

We ship to the eastern half of the United States. We are located in Michigan and can ship to the 1, 2, and 3 day ship zones.

HOW WILL MY ORDER BE SHIPPED?

To keep the meat nice and cold, we use a super thick polystyrene cooler with gel packs in a standard cardboard shipper. We are always looking for more sustainable options and accept cooler and ice pack returns at our local farmers’ market locations.

HOW IS THE MEAT PACKAGED?

We choose the best packaging based on your order. We use a mixture of vacuum-sealed plastic packaging along with the highest quality white freezer paper. On our larger bundles, we prefer to wrap everything in white freezer paper because it protects against freezer burn better than the vacuum sealed packaging.

CAN I ORDER FARM FRESH EGGS FOR HOME DELIVERY?

Unfortunately, our Farm Fresh Eggs do not travel well for shipping. They are available for purchase every weekend at both of our Farmers Market locations and can be sent on Tues/Thur to the Flint Farmers Market by special request. Contact our office at (989) 302-3366 to order eggs for market pickup.

CAN I ORDER FARM FRESH EGGS FOR HOME DELIVERY?

Unfortunately, our Farm Fresh Eggs do not travel well for shipping. They are available for purchase every weekend at both of our Farmers Market locations and can be sent on Tues/Thur to the Flint Farmers Market by special request. Contact our office at (989) 302-3366 to order eggs for market pickup.

HOW MUCH IS SHIPPING?

We offer FREE SHIPPING for orders over $75.00.

For orders between $50-75.00, there is a $15.00 shipping fee.

For orders between $0 - 50.00, there is a $25.00 shipping fee.

*Due to the size and weight of a Quarter Beef Bundle, a $50.00 shipping fee will apply.

HOW CAN I TELL IF MY MEAT ARRIVED IN GOOD CONDITION?

Our coolers and gel ice packs are designed to keep your meats cold, like a refrigerator, for the entire time your order is in transit. We pack extra ice packs to ensure your meats are still safe even if they are delayed. The meat should be cool to the touch when it arrives. It is okay if the gel packs are not frozen, as long as they are still cold. If you’re still not sure, rely on your nose. Meat that is spoiled will smell sour and be very sticky to the touch. If the box is damaged or opened in anyway please contact us immediately.

HOW SHOULD I DISPOSE OF THE STYROFOAM COOLER?

DO YOU OFFER RECYCLING FOR THOSE LOCALLY?

If you are local to the Flint Farmers' Market in Flint, MI or the Royal Oak Farmers' Market in Royal Oak, MI we do accept cooler and ice pack returns. Coolers must be clean and in reusable condition. If you do not live near one of these locations here is a link to find your nearest recycling center click here: https://www.foamfacts.com/recycling/

I AM NOT HAPPY WITH ALL OR PART OF MY ORDER. WHAT SHOULD I DO?

Please contact us by phone at (989) 302-3366 or by email at CustomerService@JohnHenrys.net as soon as possible. We always want our customers to be 100% satisfied with everything they received from us.

 future orders.

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